ReTwisst T-shirt Yarn is a recycled craft yarn which has a wide colour pallete. T-shirt yarn is perfect for knitting, crochet and crafting projects. For best results we recommend you use crochet hooks between 8-25mm or knitting needles between 8-25mm. Crochet baskets, bags, rugs, poufs, mats, jewellery items are all quick and easy to make with T-shirt Yarn.
NOTE: Because T-shirt Yarn is a recycled product, there is no colour continuity. We recommend you to order your favourite colour as soon as you find it because you might not find it back in stock later.
Colour swatches may be subject to slight variation depending on the calibration of your computer monitor.
UK SHIPPING CHARGES
|Shipping Type||Orders up to £30||Orders over £30|
|UK Small Order Shipping* (Royal Mail 1st Class)||£1.95||N/A|
|UK Economy Shipping (Royal Mail Tracked 48)||£3.95||FREE|
|UK Standard Shipping (Royal Mail Tracked 24)||£4.95||£1.00|
* fewer than 20 pattern leaflets/20 small buttons
N.B. Whilst Royal Mail report that at least 98.5% of 1st Class / Tracked 24 post arrives within 1-2 days, neither Royal Mail nor Sconch guarantee delivery times.
Returns & Replacements
If you are unhappy with your purchase or simply change your mind, you can return any items to us within 14 days of you receiving them.
All items must be in their original, resaleable condition.
You are responsible for the cost of returning items to us (unless they are faulty) and we recommend using a tracked service as we cannot refund any packages which go missing in the post.
When you order the products, you can choose 2 delivery options. 24h shipping or 48h shipping. I chose the 24h, and I ordered on Monday evening, and a package arrived on Thursday afternoon. It should have arrived on Wednesday! The delay was entirely the fault of the store. They didn’t dispatch the package in time, and then when I complained in email, they referred to the service not working well, and the 24h shipping is 1 or 2 days, and not guaranteed the 24h delivery! Bullshit!!
Thanks for your review, but unfortunately it is entirely inaccurate.
You ordered Monday evening and we sent you a despatch email at 3:39pm on the Tuesday. You were then sent an email at 5:16pm from Royal Mail when they scanned your parcel in (so at this point we have sent the parcel to you within the time frame given as you ordered well after the 3pm cut off, so your order was despatched the following day). Our post collection is late afternoon, so again, within the timeframe.
Your parcel then did indeed arrive on Thursday, again, within the time frame stated (all listed here in our delivery information! https://www.sconch.com/policies/shipping-policy). Tracked 24 is not a guaranteed 24 hour service, but is what Royal Mail call their tracked version of 1st class, so expected delivery is 1-2 days, but can sometimes take longer. They did however deliver within 2 days
All this was explained to you in the email I replied with when you emailed on Wednesday demanding a refund.
I'm sorry you didn't read our delivery information before ordering and that you feel me explaining what Royal Mail's delivery times are constitute blaming the service, and I'm sorry you feel the need to be so abusive.