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Delivery Information


Shipping Type Orders up to £30 Orders over £30
UK Small Order Shipping* (Royal Mail 1st Class) £1.95 N/A
UK Economy Shipping (Royal Mail Tracked 48) £3.95 FREE
UK Standard Shipping (Royal Mail Tracked 24) £4.95 £1.00

* fewer than 20 pattern leaflets/20 small buttons

N.B. Whilst Royal Mail report that at least 98.5% of 1st Class / Tracked 24 post arrives within 1-2 days, neither Royal Mail nor Sconch guarantee delivery times.

Click here for full details including our Shipping Policy and prices for international orders.

Returns & Replacements

If you are unhappy with your purchase or simply change your mind, you can return any items to us within 14 days of you receiving them.

All items must be in their original, resaleable condition.

You are responsible for the cost of returning items to us (unless they are faulty) and we recommend using a tracked service as we cannot refund any packages which go missing in the post.

Click here for full details including our Refund Policy.

Customer Reviews

Based on 6 reviews
Claire W. (Sunderland, GB)
Soft and squishy

This is my new favourite yarn. It’s so soft and snuggly and really easy to work with. A good range of colours too

Georgia (Birmingham, GB)
Great Wool Great Service

I have to say, the way Sconch package the Rowan Alpaca soft is the best I've seen. Normally when it arrives, it's been beaten up a bit in transit and is coming out of the ball. When it's sent by Sconch, the wool is squished into a small package, which keeps it secure and prevents it being bashed about in the post - keeping the ball intact. As always Rowan wool is just as nice as you would expect given the price. The Alpaca Soft in particular is wonderfully soft and bouncy. Sconch delivered really swiftly - which is great as I'm always running out of wool mid project and need more ASAP! Overall 10/10 wool and service, would order again.

Delia D. (London, GB)
Over the moon!!

Completely love your wool and patterns. My kit arrived promptly and is so beautiful. Wonderful colours! It’s a source of joy in dark times. A big thank you to all concerned.

Donna G. (Radlett, GB)

The yarn was squashed into the smallest parcel bag. It would have been so much nicer to pack it into a decent size bag! And I paid a delivery charge for this, wouldn't reorder from this company in future.

Hi Donna,

I'm sorry you were unhappy with our packaging. We do find in our experience that balls such as Rowan packed in looser bags tend to get bashed around a bit in transit (particularly at the moment with longer posting times!) and so the yarn can arrive damaged. Packing securely means they arrive in one piece. We are however always reviewing our processes and are happy to take your feedback on board.

Was that the only reason for leaving a 1 star review? Were you not happy with the actual product?


Lynne D. (Chelmsford, GB)
Rowan Alpaca soft DK

Beautiful and soft yarn, speedy delivery from Sconch

Helena C. (Beverley, GB)

Great service, the person who dealt with my order was very helpful, and my order was despatched the same day. Thank you

Brand Rowan
Blend 70% Virgin Wool 30% Alpaca
Yarn Weight DK
Length 125m
Ball Weight 50g
Tension 10cm / 4 inches = 22sts / 30 rows
Needle Size 4.00mm
Care Instructions Wash - Handwash Bleach - NO Dry - Flat Iron - Cool