Another great shopping experience from Sam and Jo. Sam ordered in wool for me specifically and was so helpful. We might be in Scotland and you in Essex, but really appreciate all your help. Thank you so much

So happy to have a local yarn store that stocks such a large range of yarn! Always helpful, all-round excellent service with a good online store too. Recommended - but be warned, you’re going to be tempted…!!

While I haven't been able to get to the new store in Halstead, my yarn buying experience on Sconch's website has always been top class, everything is well packed and arrives promptly, which is a real treat for us yarn addicts.

A really lovely yarn shop with a great selection of yarn. The staff are super helpful and polite. I would really recommend Sconch if you need any yarn

Absolute GEM of a company. I was called immediately by a lovely lady when they spotted a mistake in my order. This was immediately fixed and the lovely lady even gave me some fantastic advice on yarn that I wasn’t sure of. My order was then EXPERTLY AND SAFELY PADDED AND PACKED and I had my order delivered the very next day which I was ecstatic with! This is one of those wonderful UNIQUE companies that I had the pleasure of stumbling across on a Google search for silky yarn!!!! I am truly grateful for your support and unbelievable TEN STAR CUSTOMER SERVICE!!!! I feel as though I’m part of their family after only one phone call and I trusted the lady within seconds of speaking with her, unfortunately I didn’t feel the need to ask her name which means I am unable to praise her personally or i must certainly would! Normally I only take names when there is a problem but she put me at such ease that it never even entered my mind to ask 😔. I hope she reads this and realises it is her I am talking of and she gets a mention within the company (you were the lovely lady who changed my needles for me as the ones I ordered weren’t in stock and also ran around searching yarn information to best advise me on silky yarn that I was needing but had no clue of which to order) I AM TRULY GRATEFUL TO YOU, you were so patient, friendly, professional and there’s no word I can think of just now that fully describes how refreshing it felt to me to speak to someone from a company who ACTUALLY CARED ABOUT WHAT I REALLY WANTED and actually went that extra mile that no one is prepared to do any more - I am truly grateful to you. Thank you so very much and I am actually excited to continuously use your company ONLY for wool and tools in the future.